Terms and Conditions
Organiser Terms and Conditions
Events and other items you may purchase on this system are supplied by Chill Fest () Koshigaya Park, Cnr Hurley St & Camden Rd, Campbelltown, NSW, 2560. Your purchase of tickets to events or other items supplied by us constitutes your agreement to the following terms and conditions.Assumption of Liability and RISK WARNING
The ticket/s you are purchasing here for skating at the skating venue are for you or another person/child to skate. You are hereby advised that you/they skate at your/their own risk.
Skating is both a recreational and/or sporting activity. Participants are hereby warned and acknowledge that they understand there is the risk of injury/death and/or loss/damage to themselves and/or others, including personal property whilst skating or attending the skating venue.
By using the facility, you/they fully accept those risks and agree that you/they will not hold the operators, landlords and/or staff responsible for any injury/death to themselves or others, and/or the loss/damage to personal property suffered whilst using the skating venue.
Patrons/parents/guardians must evaluate these risks before engaging in, or allowing minors to engage in, these activities or being in/around the skating venue.
This risk warning is given pursuant to Section 5M of the Civil Liability Act 2002. Guests who are pregnant, suffering medical conditions (including epilepsy) or with suspected injuries, back or neck conditions are advised not to skate.
If you do not accept this liability, then do not purchase a ticket or participate.
Acceptance of Terms
The following and above are the rules ("Terms and Conditions") governing the use of this Stars On Ice ticketing site and the skating venue the tickets are for. By using the site, you agree to be bound by these Terms and Conditions and all applicable laws. This includes regulations and guidelines displayed at the venue.
Stars On Ice reserves the right to change these Terms and Conditions at any time by posting updates. Links to other websites ("Third-Party Sites") are governed by their own terms.
Permitted Use
The information, images, and software on the site are property of Stars On Ice or third-party providers, protected under Australian and international copyright laws. You are only authorized to view and retain content for personal use. Reproduction or redistribution is strictly prohibited.
Links
This site may link to Third-Party Sites. Stars On Ice has no control over the content or security of those sites. We do not warrant their accuracy, legality, or safety. You agree not to hold us liable for any damage resulting from using Third-Party Sites.
Privacy
The privacy of our users is important. Please review our privacy policy.
Children under 13 are prohibited from submitting personal information. Federal law restricts collection of personal data from children without parental consent. As we cannot verify consent, we must prohibit such submissions.
Disclaimer
Stars On Ice does not guarantee the site or its services (email, links, content, pricing) will be error-free or uninterrupted. All services are provided "as is" and "as available". We cannot ensure files will be virus-free.
Stars On Ice DISCLAIMS ALL WARRANTIES, including implied warranties of merchantability or fitness. We are not liable for any damages arising from use of this site, including direct, indirect, incidental, or consequential damages.
Indemnity
You agree to indemnify and hold harmless Campbelltown Council and Stars On Ice, its affiliates, officers, agents, and employees, from any claims or demands resulting from your use of the site.
Chillfest and Winterland Ice Rink
Ferve Tickets Terms and Conditions
Definitions
Our, We, Us - is Ferve Tickets Pty Ltd (ABN 41 074 903 085) which includes our related entities, directors, officers and agents of 27/296 Bay Rd, Cheltenham VIC 3192 AustraliaWebsite - the website where you will view events and purchase tickets, usually a subdomain of ferve.tickets.
Services - the browsing, selection and purchase and delivery of event tickets and related items; management of bookings, tickets and other personal information.
Your agreement to these terms
By using our Website or Services or purchasing tickets, you agree to these terms and conditions, as well as the Event Organiser Terms and Conditions available above, and the Ferve Tickets Security and Privacy Policy available at https://ferve.tickets/event-ticketing-by-ferve-tickets/Services Provided
We operate and maintain a secure website and service for the sale of tickets, passes, merchandise, gift vouchers, membership, and in certain conditions, donations, for Event Organisers.We supply payment processing, ticket generation, and other services to facilitate the sale of tickets for Event Organisers.
Acceptable use of Services
You agree that you will use the Website and Services provided only for their intended use, and will not abuse, disrupt, or otherwise interfere with the operation of the Service, nor engage in any illegal activity by using the Service, including hacking into the website or disrupting service by repeatedly requesting pages or content, nor use bots, spiders or other automated systems to either purchase or disrupt the purchase of tickets.Payment Processing
All payments are processed through secure card payments systems by Ferve Tickets Pty Ltd. For further information please see our Privacy and Security policy located at https://ferve.tickets/event-ticketing-by-ferve-tickets/. Ferve Tickets is responsible for card purchases, refunds on event cancellations, card statement enquiries, and chargebacks.Each ticket you purchase on this website may be subject to fees and charges which are non-negotiable and non refundable in the event of a refund or cancellation. All prices are stated in the currency applicable on the checkout where you are entering your card details.
Event Variations
We cannot offer any compensation or be liable in any way for events which have any variation (including postponement) from that which is described by the Event Organiser during the on sale period. In this case you should contact the Event Organiser to discuss your concerns.Refunds
Refunds may be allowed by the Event Organiser and/or under Australian Consumer Law (if applicable). Please contact the Event Organiser to discuss your specific circumstances for a refund as any obligation for a refund rests solely with the Event Organiser. You agree that when applicable, booking fees or other surcharges for processing tickets to the original purchase are not refundable, and are a cost of supplying the Services, including the refund.Cancellations
Where an event is cancelled, you are entitled to a refund. When we are notified by an Event Organiser that an event is cancelled, we will work with that Event Organiser to ensure that all tickets are promptly refunded. This should be within 2-3 business days of when the event is cancelled by the Event Organiser. Once your refund is processed normal credit card processing for refunds apply, which means it may take another 3-5 business days for the refund to show on your card statement. If a refund fails to appear on your statement after that time, please contact us. If we believe the refund has been processed successfully, then you will then need to speak to the issuer of your card in order to chase up the refund.Exchanges
Exchanges of tickets may be permitted by the Event Organiser, either via self exchange on our website or via an assisted exchange over the phone.In such a case you agree to pay any fees associated with the exchange of tickets, and that the tickets to the original event or other items purchased become null and void at the time the exchange is processed.
Intellectual Property
You agree that the System and all non third party content contained within it is our intellectual property and is owned or licenced by us.You will refrain from copying, modifying, re-publishing, iframing, distributing or communicating any part of the Website or Services or information contained within in any way that may infringe our intellectual property. You are given permission to download or access content as part of the normal operation of this Website and Service.
Third Party Content
Event organisers may link to or incorporate third party content in event descriptions, images or other parts of the System. This third party content is provided ‘as is’, without any warranties as to the suitability of the content, or its legal use. You indemnify us against any action for the use of third party content by an Event Organizer or other party.Reselling or Scalping Tickets
Reselling or scalping tickets from this website is expressly prohibited and will result in termination of your access to the Services and potential legal action.Should you wish to refund tickets please contact the Event Organiser to discuss your circumstances for a refund rather than attempting to resell tickets.
Termination of services
We may terminate or suspend your rights to use the Services we provide at any time if you breach these terms, if you misuse or abuse the Services, including for any illegal activity, or if your use of the Services would expose us to legal liability.Inconsistency, Severability and Survival of Terms
If an Event Organiser Terms and Conditions are in conflict or inconsistent with these Ferve Terms and Conditions, then these Ferve Terms and Conditions will prevail over the Event Organiser conflicting or inconsistent terms.All other provisions of these terms continue to survive in the case of any severability of a specific term, or the termination of your use of the Services.
Liability and Indemnity
Our entire liability (including us and our related entities, directors, officers and agents) to you will be, to the maximum extent permitted by law, be limited to the fees you have paid us as booking fees, but not including credit card surcharges, which may be added depending on the organizer, for a period of not more than the preceeding 12 months. This includes for any loss or damage including direct, indirect, special or consequential loss, in tort (including if we are negligent), arising from your use of or inability to use the website or Services we provide.Under Australian Consumer Law (when applicable), we limit the remedies available to you to the cost of supplying the services again, or supplying the services again.